Effective Date: 1/1/25
Services
Just Drains provides residential and commercial drain cleaning services. Services are scheduled by appointment and subject to availability.
Pricing
All pricing is provided before the start of service. Additional charges may apply if unforeseen issues arise during the job. We will always inform you before proceeding with any additional work.
Appointments & Cancellations
Appointments must be scheduled in advance. If you need to cancel or reschedule, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee.
Customer Responsibilities
Customers are responsible for providing access to the service location and ensuring that the work area is safe and accessible. Just Drains is not responsible for delays or additional costs due to blocked or unsafe work areas.
Limitation of Liability
Just Drains is not liable for any damages beyond the scope of the services provided. We are not responsible for existing plumbing issues or damage caused by improper installation or materials not provided by us.
Warranties
We stand by our work and may offer limited warranties on certain services. Warranty details will be provided in writing at the time of service if applicable.
Changes to Terms
Just Drains reserves the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.
Opt-In Policy
Just Drains will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions