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Just Drains Frequently Asked Questions

How do I know if my drain is clogged?
You might notice that water is taking longer to drain or that there are strange noises coming from the pipes. Sometimes, you might even get a bad smell or see water starting to back up. These are signs that your drain could be clogged.

What are the common causes of pipe and drain blockages?
Blockages can happen from a variety of things—hair, soap residue, and grease are usual culprits. Sometimes food scraps or foreign objects can cause issues. Additionally, tree roots can sometimes invade sewer lines and lead to clogs.

How often should I have my drains professionally cleaned?
Most homes benefit from a professional drain cleaning every 1 to 2 years. If you have heavy usage or older plumbing, you might need to clean them more often.

Can you clear tree roots from my sewer line?
Yes, we can handle that! We use specialized equipment like root-cutting tools and high-pressure water jets to remove tree roots from sewer lines.

What methods do you use to clean and unclog drains?
We employ various methods depending on the situation. This can include using a drain snake, hydro-jetting with high-pressure water, or safe chemical solutions if needed. Our approach is tailored to the nature of the clog.

Are your drain cleaning methods safe for my pipes?
Yes, our techniques are designed to be gentle on your pipes while effectively clearing clogs. We adapt our methods based on the type of pipes you have to prevent any damage.

How long does a typical drain cleaning service take?
The duration varies, but it generally ranges from 30 minutes to a few hours. The time required depends on the severity of the clog and the complexity of your plumbing system.

Do you offer emergency drain cleaning services?
Yes, we do offer emergency services. If you have a major blockage or backup that needs immediate attention, we can respond quickly to resolve the issue.

What should I do if I have a slow-draining sink or shower?
You can start with simple solutions like using a plunger or a drain cleaner. If these don’t work, it’s wise to call in a professional to prevent the problem from getting worse.

Can you help with recurring clogs?
Definitely. We’ll investigate to find out why the clogs keep happening and provide a solution to address the root cause so you don’t face the same issue repeatedly.

How can I prevent future drain clogs?
To minimize future clogs, avoid putting grease, coffee grounds, or large food particles down the drain. Using drain covers to catch hair and other debris can also help, along with scheduling regular cleanings.

Do you offer video camera inspections for pipes?
Yes, we offer video camera inspections. This technology lets us see inside your pipes to identify any issues such as blockages or damage, allowing us to address them accurately.

Can drain cleaning help eliminate bad odors from my pipes?
Yes, cleaning your drains can remove the buildup that causes unpleasant odors, helping to keep your plumbing smelling fresh.

What should I avoid putting down my drains to prevent clogs?
Avoid disposing of grease, large food scraps, coffee grounds, and hair in your drains. Using strainers can help catch debris before it enters the pipes.

How much does a professional drain cleaning service typically cost?
The cost can vary based on the specifics of the job, but typically, it ranges from $100 to $300. We’ll provide a detailed estimate based on your particular situation.

What should I do if I have a sewage backup in my home?
If you’re facing a sewage backup, your first step is to avoid coming into contact with the affected area. Turn off the main water supply to prevent more water from entering the system. Keep everyone and pets away from the contaminated area and get in touch with a professional to start the cleanup and repair process.

What are the common causes of sewage backups?
Sewage backups often happen because of blocked pipes, which can be caused by things like grease buildup, debris, or tree roots. Sometimes, a break or collapse in the sewer line or excessive rain that overwhelms the system can also lead to backups.

How quickly can you respond to a sewage emergency?
We aim to respond swiftly to sewage emergencies, usually within a few hours, depending on the situation. We understand the urgency and prioritize getting to you as soon as possible to address the problem.

Is it safe to stay in my home during a sewage cleanup?
It’s generally safer to avoid staying in the affected area until the cleanup is complete. We take all necessary precautions to ensure that the area is thoroughly cleaned and safe before you return.

What steps are involved in sewage cleanup?
Sewage cleanup typically involves several stages: removing the contaminated water, disinfecting the area, and drying everything out to prevent mold. We also inspect and repair any damaged structures or plumbing.

Can sewage damage be covered by insurance?
Many homeowners’ insurance policies cover sewage damage, but it’s best to check with your insurance provider to understand your coverage. We can provide detailed documentation to help with your insurance claim.

How do you prevent contamination during sewage cleanup?
We use specialized equipment and techniques to contain the affected area and prevent further contamination. Our team follows strict safety protocols to ensure that the cleanup is done thoroughly and safely.

What protective measures should I take after a sewage spill?
After a sewage spill, avoid coming into contact with the affected area until it’s properly cleaned. Ensure that the space is well-ventilated and dried out to prevent mold growth, and follow any specific instructions given by the cleanup team.

How do you remove the odor caused by sewage?
To eliminate sewage odors, we use industrial-grade deodorizers and cleaning agents. Proper ventilation and thorough cleaning are key to getting rid of any lingering smells.

What equipment do you use for sewage cleanup?
We use a range of advanced equipment, including powerful vacuums, dehumidifiers, and air scrubbers, to handle sewage cleanup effectively. This equipment helps us remove contaminants and restore your space.

How long does it take to clean up a sewage spill?
The cleanup time depends on the extent of the spill and the size of the affected area. Generally, it takes from a few hours to a couple of days to ensure everything is cleaned, sanitized, and dried properly.

Can you repair damaged pipes or plumbing during the cleanup process?
Yes, we can address both the cleanup and any necessary repairs. If we identify damaged pipes or plumbing during the cleanup, we’ll take care of those repairs to restore your system.

How can I prevent future sewage backups?
To help prevent future backups, perform regular maintenance on your drains and sewer lines. Consider installing backflow preventers and keep an eye out for tree roots or other potential issues.

Are there health risks associated with sewage exposure?
Yes, sewage can pose health risks, including the spread of bacteria and other pathogens. It’s crucial to avoid direct contact and ensure that the area is thoroughly cleaned and disinfected to protect your health.

Do you provide documentation for insurance claims after cleanup?
Yes, we provide comprehensive documentation of the cleanup process, including reports and photos, to assist with insurance claims and ensure you have all the necessary information.

What is water jet cleaning, and how does it work?
Water jet cleaning is a method that uses a powerful stream of water under high pressure to clean surfaces or clear blockages. This high-pressure water is directed through a nozzle, effectively blasting away debris, grease, and buildup from pipes or other surfaces.

What types of surfaces or materials can be cleaned with water jet cleaning?
Water jet cleaning is versatile and can be used on a range of surfaces including metal pipes, concrete, and even brick. It’s effective for everything from residential plumbing to industrial equipment, making it a go-to choice for various cleaning needs.

Is water jet cleaning safe for all types of pipes?
Most pipes can handle water jet cleaning, including those made of PVC, steel, and cast iron. However, if pipes are old or already weakened, the high pressure could be problematic. It’s best to have a professional evaluate the condition of your pipes before using this technique.

How effective is water jet cleaning at removing blockages?
Water jet cleaning is highly efficient at removing stubborn blockages. The intense pressure of the water can cut through tough obstructions like grease, mineral deposits, and even tree roots, making it an excellent choice for clearing serious clogs.

What are the benefits of water jet cleaning compared to other methods?
Water jet cleaning offers several advantages, including thorough cleaning without the use of harsh chemicals. It cleans the entire pipe, not just the clog, which helps in preventing future problems. Its ability to handle severe blockages is another key benefit.

Can water jet cleaning damage my plumbing system?
When done properly, water jet cleaning is safe for your plumbing. However, if your pipes are already in poor condition, the high pressure could potentially exacerbate any existing issues. It’s important to ensure your pipes are in good shape before using this method.

How often should I schedule water jet cleaning for maintenance?
For many households, scheduling water jet cleaning once every 1 to 2 years is a good practice. If you have a lot of usage or are dealing with frequent clogs, you might want to consider it more often to keep your pipes in top condition.

What kinds of debris can water jet cleaning remove?
Water jet cleaning can handle a variety of debris, such as grease, food particles, mineral buildup, and even tree roots. Its high pressure makes it effective at breaking up and clearing out even the toughest materials.

Is water jet cleaning environmentally friendly?
Yes, water jet cleaning is environmentally friendly. It relies on high-pressure water rather than chemicals, reducing the impact on the environment while still providing a thorough clean.

How long does the water jet cleaning process typically take?
The time required for water jet cleaning depends on the extent of the blockage and the area being cleaned. Typically, it can range from about 30 minutes to several hours. A professional can give you a better estimate based on your specific needs.