Effective Date: 1/1/25
At Just Drains, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us or use our services.
Information We Collect
We may collect personal information such as:
- Name
- Phone number
- Email address
- Service address
- Details related to the service requested
How We Use Your Information
We use the information you provide to:
- Schedule and provide drain cleaning services
- Respond to inquiries or service requests
- Send appointment confirmations or service updates
- Improve our customer service
Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information only with trusted service providers as needed to fulfill your service request.
Security
We take reasonable steps to protect your information. However, no system is 100% secure, so we cannot guarantee complete security of your data.
Your Choices
You may choose not to provide certain information, but this may limit our ability to serve you.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Opt-In Policy
Just Drains will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Contact Us if you have any questions or concerns.